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Install guide

Installing a pole-mount display.

A pole-mount display clamps to a post, a rail or a stand. The clamp holds it; the angle joint sets where it faces.

Time
About 20 to 30 minutes
People
One person, two for overhead poles
Steps
5
A small screen mounted at a supermarket checkout showing a fitting-service message, with more displays further down the shop.
Example application. The screen pictured may be another model.

What you need

  • The display with its clamp and the tools in its box
  • The pole or rail, of a diameter the clamp fits (see the spec sheet)
  • Power at the pole, or a cable route through it
  • A USB stick or microSD card, whichever your model takes, with your content

Before you start

  1. Check the pole diameter against the clamp on the spec sheet.
  2. Plan the cable through the pole or along it with ties; leave slack at the angle joint so it can turn.

Install film

Watch it once, then follow the steps.

3D animation from the product CAD, sample artwork, for the 15.6 in pole-mount display. No sound; each step is written out under the film, and pressing one plays from there.

  1. 01

    Mark the holes

    Set the base plate where the display will stand and mark its holes.

  2. 02

    Drill the holes

    Drill at each mark for fixings that suit your counter.

  3. 03

    Fix the base plate

    Screw the base plate down through its holes.

  4. 04

    Fit the display

    Slide the display's clamp over the pole and set the height you want.

  5. 05

    Check it holds

    Tighten the clamp and check the display holds firm before you let go.

  6. 06

    Connect power

    Connect the power cable between the display and the outlet.

  7. 07

    Power on

    Switch on the power and the screen lights up.

  8. 08

    Add your content

    Load your pictures and videos, and they play on the screen.

Step 1 of 5

15.6 in pole-mount display, from its CAD. Other models in this guide follow the same steps.

  1. 01

    Fit the clamp

    Open the clamp around the pole at the planned height and tighten it until it does not turn.

  2. 02

    Mount the display

    Fit the display to the clamp arm and check it is seated before you let go.

  3. 03

    Run the cable

    Route the power cable along or inside the pole and connect it, leaving slack at the joint.

  4. 04

    Set the angle

    Turn and tilt the screen to face the people reading it, then lock the joint.

  5. 05

    Load content

    Switch on, insert the card or stick with your content and start the show.

First power-on

Check five things before you leave it.

  1. It shows a pictureThe screen lights and starts within a minute or two of power-on.
  2. The content playsEvery picture and video on the card or stick shows, in the order you set.
  3. It restarts by itselfSwitch it off at the wall and back on. It should come back to the content on its own.
  4. Nothing is loosePull gently on the screen: it does not move on its bracket, clamp or stand.
  5. Cables are safeNo cable is pinched, pulled tight or across a walkway.

If something is wrong

Quick fixes.

No picture

Check the power at the outlet, the connector at the unit and any power switch. Try a known working outlet.

The content does not start

Check the card or stick is fully inserted and the files are pictures (JPG, PNG) or MP4 video. Try a smaller test file.

The picture is the wrong way round

Rotation is a setting in the display. Set it once and the screen keeps it.

It does not sit level

Re-check the bracket with a level. On a stand, check the surface. Do not pack under a bracket; refit it.

Something else

Email [email protected] with the model code on the label and a photo, and we will help.

Installed

What the finished job looks like.

Example applications of this mount. The screens pictured may be other models.

A small screen mounted at a supermarket checkout showing a fitting-service message, with more displays further down the shop.
Retail
A portrait screen mounted on the yellow handrails inside a bus, showing a floral still-life image.
Transit and wayfinding
A school corridor with a wall-mounted screen on a pole showing a list of today's rooms next to notice boards.
Schools

This guide covers

1 model.

Each model page has its own drawing and spec values. Where a step differs for a model, its spec sheet and the note in its box come first.