Policy
Warranty
Orders on this site are sold and fulfilled by Industrial Monitor Direct, whose store policy governs. This is a plain summary for IMD Signage customers. Summary checked 2026-10-31.
Three years, parts and labor
Displays carry a 3-year parts and labor warranty. Accessories carry their own terms, shown on the listing.
If something goes wrong
Email [email protected] with your order number, a photo of the screen and a list of what you have tried. We will work out the fix and tell you what happens next.
Limits
The store warranty policy sets out what is covered. The IP65 rating covers the front face only, and the published temperature and humidity ratings apply.